Background in customer service, sales, business development, and administration. With a recent role as a Customer Service Advisor in the insurance sector in Manchester, this candidate has excelled in providing top-notch client support while consistently achieving sales targets. Their commitment to improving customer satisfaction is evidenced by a 20% increase in satisfaction scores achieved within six months. Equipped with exceptional communication and problem-solving skills, they are ready to contribute to a forward-thinking company immediately.

Location: Manchester City Centre

Key Skills and Qualifications:

• Proven ability to enhance customer satisfaction and streamline operations.
• Strong proficiency with HubSpot and Microsoft Office Suite.
• Advanced skills in communication and organisation.
• Demonstrated experience in sales, achieving 110% of sales targets consistently

Industry and Years of Experience:

• 4 years in Customer Service, Sales, and Business Development.
• Experience with Business Insurance, Healthcare Products, and Educational Services.

Key Achievements:

• Increased customer satisfaction scores by 20% in six months.
• Exceeded sales targets by 110% for three consecutive months.
• Led a team to resolve 95% of customer complaints within 24 hours.
• Reduced insurance claims processing time by 30%.

Why consider this candidate: This candidate is an assertive and results-oriented professional, immediately available to pivot to new challenges. Their expertise in customer relations and sales, coupled with their readiness to contribute, makes them a valuable addition to any Recruitment Consulting team poised for growth and success.