Tender Opportunity for IT Software Supplier.
Manchester City Council is undertaking a preliminary market engagement exercise for a new Repairs and Maintenance IT Software System to support its Housing Services Directorate and Direct Labour Organisation (DLO). The Council is seeking supplier input on a system that will manage and support repairs and maintenance operations. The estimated implementation phase is scheduled from 1 May 2026 to 31 March 2027 (11 months). This exercise will help shape the future procurement and may lead to a further contract for ongoing system operation, maintenance, and support.
Key Dates
Engagement deadline: 27 February 2026 (12pm noon)
Estimated implementation start date: 1 May 2026
Estimated implementation completion date: 31 March 2027
Estimated implementation duration: 11 months
Scope of Works
Provision of a Repairs and Maintenance IT software system for Housing Services
System implementation, configuration, and deployment
Delivery of required software features as outlined in the Council’s summary of requirements
Completion of a preliminary market engagement questionnaire
Potential supplier system demonstrations
Possible future provision of ongoing system operation, maintenance, and support (subject to further contract)
Ideal Contractor
Proven experience delivering housing repairs and maintenance management software for local authorities or social housing providers
Strong capability in software implementation, integration, and user configuration
Ability to demonstrate scalable, secure, and user-friendly systems
Experience supporting direct labour organisations (DLOs) or similar in-house service teams
Clear approach to system rollout, training, and ongoing technical support
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