Terms of Service

• Job description writing
• Job advert creation
• Advertising across multiple job boards and social media platforms
• CV screening
• Shortlist of suitable candidates
• Multiple hires from one campaign
• 28-day campaign

• Candidate communication
• Interview coordination

• Proactive candidate sourcing for specialist, niche, or hard-to-fill roles

• Recruitment advertising and candidate management
• Ongoing recruitment support
• An optimised, branded careers page
• Initial Set up + Monthly subscription for continued service and support

• We will create and advertise your vacancy across multiple job boards and social media platforms.
• Job adverts are posted manually on your behalf.
• We aim to maximise exposure; however, we do not guarantee which specific job boards your advert will appear on.
• All job postings are standard (non-sponsored) listings.
• Sponsored or paid job promotions are not included. If required, these can be arranged at an additional cost and quoted separately.
• It may take up to 24–48 hours for adverts to appear on external platforms.
• Job postings typically remain live for approximately 28–30 days, depending on the platform.

• Job boards and social media platforms operate independently and are not obligated to publish or promote job adverts.
• We do not guarantee publication on any specific platform, nor the number, quality, or suitability of applications received.
• Outcomes will vary depending on factors including role type, salary, location, and market conditions.

• Job adverts must comply with the terms, policies, and legal requirements of each platform used.
• Platforms may reject, remove, or limit visibility of adverts at their discretion.

• Provide accurate, complete, and lawful job and company information
• Ensure compliance with all applicable employment and anti-discrimination laws
• Review and approve job advert content prior to publication
• Manage candidate engagement and respond in a timely manner (where applicable)

• The client is solely responsible for assessing, interviewing, selecting, and employing candidates.
• We do not guarantee the suitability, performance, or retention of any candidate.

• Campaigns typically run for approximately 28 days unless otherwise agreed.
• Reasonable amendments may be requested during the campaign period.
• Additional services (such as candidate communication or interview coordination) are only included where specified within the selected package.

• Payment is required in full prior to the commencement of services.
• All fees are non-refundable once work has commenced.

• If the client cancels after work has commenced, no refund will be issued.
• Significant changes to the role or requirements after work has begun may incur additional charges.

• Subscription services are billed monthly unless otherwise agreed.
• A minimum term may apply and will be agreed in writing.
• Cancellation requires written notice (typically 30 days unless otherwise agreed).
• Failure to make payment may result in suspension or termination of services.

• Job adverts will be created and published within a reasonable timeframe following receipt of all required information.
• Delays in client communication or approvals may impact delivery timelines.

• We utilise third-party job boards and social media platforms.
• We do not control:
  
  • Whether a job is published
  • How long it remains live
  • Its visibility, ranking, or reach
  • Platform performance or engagement

• Candidate and client data will be handled in accordance with applicable data protection laws.

• The client grants permission for their company name, branding, and job details to be used for the purpose of advertising vacancies.

• To the fullest extent permitted by law, we shall not be liable for any loss, damage, costs, or expenses arising from or in connection with the use of our services.
• We do not guarantee any recruitment outcome, including the number, quality, or suitability of candidates, or the successful filling of any role.
• The client is solely responsible for all hiring decisions.
• We accept no liability for the performance, conduct, suitability, or retention of any candidate, including where a candidate leaves employment, fails to meet expectations, or is dismissed for any reason.
• We shall not be liable for any indirect or consequential loss, including loss of profit, loss of business, loss of opportunity, or reputational damage.
• Our total liability, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by the client for the service in question.
• Nothing in these terms shall exclude or limit liability for death or personal injury caused by negligence, or any other liability which cannot be excluded by law.

• We provide recruitment advertising and support services only.
• We are not acting as a recruitment agency unless explicitly agreed in writing.